Infrastructure Support Services

TurningPoint has the expertise and proven methodologies to help clients design, deploy, and operate their complex IT infrastructures.  We have experience maintaining a wide range of information management resources including hardware, software, secure networks, and wireless devices.  

We provide the following Infrastructure Support Services:

• Manage production and pre-production environments for large scale B2B & B2C transaction systems:
• 24x7 application / system monitoring
• Proactive application maintenance & capacity planning
• Release deployment & end-to-end service validation
• Tier-1/Tier-2 Help desk services
• Network Design and Engineering
• IT Security and Infrastructure Protection

Our infrastructure support services approach is designed to provide improved levels of service, responsive problem resolution, better operational efficiencies and all of theses services are delivered at lower costs than internal options.  The services we offer involve administration and monitoring high transaction commercial eCommerce applications, deployment automation services, and technology transition services. NeuStar, Verizon, Qwest, and many other commercial clients currently utilize TurningPoint to manage their Networks and Applications.