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TurningPoint provides tier 1, tier 2 and tier 3 help desk services for LAN/WAN and interactive voice response networks.
Our proven help desk approach delivers
- Consistent service
- Oversees problem resolution
- Drives operational efficiencies through continuous process improvement and metric reporting
We assist our clients in managing their telecommunication networks and call center infrastructure more effectively. Our proprietary solutions and skilled telecom trained resources control costs and manage our client's networks more efficiently.
Project Spotlight: Health IT Help Desk Tier 1, 2, 3 ITIL Based
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