Carrier Interface Management
TurningPoint offers a seamless, automated interface for managing orders with both domestic and international trading partners. O2CI streamlines end-to-end number porting and provisioning processes, along with wholesale network connectivity ordering, ensuring real-time status tracking and enhanced visibility throughout the process.
One interface to access hundreds of trading partners.
Trading Partner Management
We maintain all trading partner interfaces, business rules, methods and procedures
Improved Flow Through Automation
A simple, streamlined integration to our O2CI platform provides automated updates and responses directly into your process flow
Real Time Updates How You Want to See Them
O2CI can provide real time order status updates in the format you or your clients want to see them
We Invest In Our Product Roadmap
We invest in our product roadmap for features that benefit you and the move towards customer self service experiences
Why companies choose TurningPoint’s
O2CI Platform
Shared Customer-First Mentality
Our clients want internal resources focused on customers and bringing innovative products and services to market. They no longer want their valuable resources focusing on non-strategic trading partner ordering tasks.
Implementation & Support Flexibility
Clients love working with us because we align to how they do business and not the other way around. After all, we are here to serve you.
Security & Industry Standards Compliance
We comply with our clients security standards and maintain industry ordering standards such as LSOG, ASOG, and associated trading partner business rules.
Digital First Approach
The industry is moving towards digital self service and our approach is all about enabling our clients to deliver on positive experiences that remove friction, not add it.
Real-time Insights into Your Business
Interactive dashboards and reporting provide centralized access to order lifecycle status’ and data to drive continuous improvements to evolving customer experiences.
Our Integration & Domain Experience
We have done extensive integration with front office, back office and third party systems and have tremendous knowledge and lessons learned to ensure a successful launch.